Plans change
Cancellation Policy
Before confirmation
A booking request can be cancelled freely at any time before it is confirmed — just tell us on the same WhatsApp thread or write to hello@boatingbooking.in with your booking reference. Since no payment is taken online, nothing is charged.
After confirmation
Once a houseboat owner or stay host confirms your dates, their cancellation window applies. Unless the owner states otherwise at confirmation, the standard window is: free cancellation up to 7 days before check-in; between 7 days and 72 hours, one night’s displayed price may be retained by the operator; inside 72 hours, cancellations are at the operator’s discretion. Any advance paid directly to an operator is governed by the operator’s receipt terms.
Weather & safety
If a trip is cancelled for safety reasons — including authority-issued backwater or sea restrictions — you get a full reschedule or refund of anything paid, irrespective of the windows above.
How to cancel
Message your booking reference on WhatsApp (+91 80891 04304) or email hello@boatingbooking.in. Our team updates the booking status (New → Contacted → Confirmed → Cancelled) which the owner can see in the console.
Last revised: 2026-09-05. Individual operators may publish stricter policies at confirmation; those are shared with you before you commit.